Nate Reuck

Instructions: Postmortem Owner:  Incident Date: Current Status of Incident: Postmortem Review Date: Executive Summary Impact: Root Cause: Problem Summary Timeline Date (mm/dd/yyyy) Time (ET) (24 hour clock) Delta from “Incident Start” (hours, minutes) Incident Start – Time of Detection (TTD) Time of Notification (TTN) Time of Engagement (TTE) Time of Mitigation (TTM) Impact End-User/Customer Impact: ..

• 0 Comment

The primary goals of writing a postmortem are to ensure that the incident is documented, that all contributing root cause(s) are well understood, and, especially, that effective preventive actions are put in place to reduce the likelihood and/or impact of recurrence.

• 0 Comment